Team & Careers
Team & Careers
Our teams are organized around customer touchpoints, not internal functions. Every department is directly accountable for customer issues.
Departments & Responsibilities
| Leadership | Responsibilities | Contact Email |
|---|---|---|
| International Sales Department | Handles export inquiries, quotations, contracts, and documentation. Organized by region into Southeast Asia, Middle East, South America, Africa, CIS, and Europe groups. | sales@ugbsteel.com |
| Technical Support Team | Provides material selection advice, standard comparisons, processing troubleshooting, and drawing reviews. Participates in technical clarification and quality dispute resolution. | tech@ugbsteel.com |
| Production Planning Department | Manages scheduling and delivery commitments, coordinates slitting, finishing, and processing workflows. Organizes production by project phase. | plan@ugbsteel.com |
| Quality Control Center | Responsible for incoming raw material inspection and final export product inspection, issuing quality certificates, and managing traceability, as well as coordinating with third-party witness inspection. | qc@ugbsteel.com |
| Logistics & Documentation | Committed to order booking, port consolidation, loading supervision, and document preparation, customs inspection, and certificate of origin processing, as well as tracking in-transit status and arrival. | logistics@ugbsteel.com |
| After-Sales Service | Committed to supporting cargo acceptance upon arrival, handling quality claims and their full resolution, as well as leading root cause analysis and improvement action tracking. | service@ugbsteel.com |
Open Positions
| Position | Key Responsibilities | Our Values |
|---|---|---|
| Overseas Sales (Southeast Asia / Middle East) | Regional customer development and order follow-up, quotation, and contract execution | Ability to read technical specifications, willingness to work long-term in one market |
| Technical Support Engineer | Material selection advice, standard comparison, processing troubleshooting, and quality complaint review | Metallurgy or materials science background, with on-site work experience |
| Logistics & Documentation Specialist | Booking, port cargo consolidation, loading supervision, documentation, and export compliance | Familiarity with L/C terms and major export port procedures |
| Production Planning Specialist | Schedule arrangement and delivery confirmation, slitting and processing coordination | Sensitive to delivery deadlines, data-driven |
Send your resume tohr@ugbsteel.comwith the email subject: "Position + Name + Years". We will respond regarding an interview within one week.
Related Pages
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